When people ask about cancellation policies, they're often asking something deeper: Will I be protected if life changes? Will the center be fair? Will this still feel human if something unexpected happens? Those questions deserve a thoughtful answer, so here is Lunita's cancellation and deposit policy, plainly. (See the planning guide.)
Personal retreats
For personal retreats, the deposit is 50% of food and accommodation, and it's movable, if life changes, you can move your dates. The remaining 50% is paid on arrival. We'd rather you move your retreat than lose it, life happens, and the policy is built for that.
Group retreats
For group retreats, the first 25% deposit is non-refundable; the second 25% is refundable up to 4 months before the retreat begins. In some limited cases, when we know with enough anticipation, we can offer the possibility to move the retreat dates. Clear timelines protect both the leader's planning and the center's calendar, while leaving room to be human about it.
Fair, clear, human
A cancellation policy isn't fine print, it's a signal of how a center treats people. If your situation needs a conversation, reach out; we always aim to be fair.